Agencja Reklamowa Greentiger Wadim Łapiński
ul. Marywilska 52/17
03-042 Warsaw, Poland

NIP 9570964633 
REGON 380137061

Entered in the CEIDG kept by the Minister of the Polish Economy

STORE REGULATIONS
I. GENERAL PROVISIONS

1. The Internet store sells goods via the Internet.
2. Before using the Store, please read carefully the content of these Regulations.
3. Using the Store in any way is tantamount to the fact that the User has read and accepted the content of the Rules and Regulations, and that he unconditionally agrees to their content.
4. The provisions of these Regulations guarantee the consumer’s rights under the mandatory provisions of law. In the event of any inconsistency between the provisions of these Terms and Conditions and the aforementioned regulations, these regulations shall prevail.
5. The applicable law is Polish law, but the applicable regulations of the consumer’s country of origin will be observed and respected by the Seller (Agencja Reklamowa Greentiger Wadim Łapiński).

II. DEFINITIONS

1. Store – the Seller’s online store available at: https://www.wadimoo.art;
2. Seller – the entity managing and operating the Store, which is the Advertising Agency Greentiger Wadim Łapiński with its registered office in Warsaw at Marywilska 52/17 , 03-042 Warsaw, NIP 9570964633 REGON 380137061;
3. Terms and Conditions – this document together with any attachments and appendices that are an integral part of it;
4. Customer – a natural person, legal entity or organizational unit without legal personality, who uses the Store’s offer;
5. Consumer – a natural person entering into a contract for the sale of goods not directly related to his/her business or professional activity;
6. User – anyone who uses the Store in any way;

III. TECHNICAL REQUIREMENTS

1. In order to use the services of the Store via the website, it is necessary to have a device that allows the use of Internet resources, an e-mail box and a web resource browser that allows the display of web pages (it is recommended to use the following web browsers in the given versions or newer, with cookies enabled: Internet Explorer 8, Opera 10.00, Google Chrome 10.0, Mozilla 4.0 or their newer versions).
2. You can find more about cookies and the rules for protecting such data in our Cookie Policy.

IV. ORDERS

1. Orders are accepted through the Store’s website.
2. The customer is obliged to provide true and correct data necessary for order processing.
3. The Store confirms acceptance of the order for processing by e-mail or telephone.
4. The Customer and the Seller are bound by the information contained in the Store next to the purchased goods at the time of placing an order, in particular: the price, the characteristics of the goods, their features, the elements included in the set, the date and method of delivery.
5. The information in the Store does not constitute an offer within the meaning of the Civil Code. Advertisements, Seller’s advertisements, price lists and other information about the Products, provided on the web pages of the Online Store, in particular their descriptions, technical and usage parameters and prices, constitute an invitation to conclude a contract within the meaning of Article 71 of the Civil Code.
6. A contract of sale is concluded:
        – in the case of orders placed in the Store payable on delivery – upon receipt by the Customer of an e-mail message stating that the order has been accepted.
       – in the case of orders paid by bank transfer – at the moment when the payment is credited.
       – in the case of orders payable by credit card – at the moment of authorization of the card.

7. The order will be fulfilled only if the goods are available in stock or from the Store’s suppliers. In case of unavailability of some of the goods covered by the order, the customer is informed about the status of the order and decides how to fulfill it (partial fulfillment, cancellation of the entire order).
8. Next to each good it is indicated whether the good is currently in stock or we have to bring it from our supplier. If the goods are in stock, the shipment will be sent no later than 6 days after receipt of the order. If the goods are not in stock, the shipment period may extend to 30 days – depending on the availability of goods by suppliers.
9. If the order cannot be fulfilled due to the permanent unavailability of the goods, the Seller should immediately, but no later than thirty days from the conclusion of the contract, notify the Customer and return the entire amount of money received from him.
10. The customer may make changes to the order until the goods are shipped. The customer may withdraw the placed order in its entirety until it is shipped. Making the above changes is possible by contacting us using the form on the store’s website.
11. For each order a fiscal receipt is issued, a list of all goods shipped and information on the method and cost of shipping the goods. This receipt will be attached to the shipped goods.
12. At the customer’s request, the store will issue a VAT invoice – for this purpose, please check the appropriate box on the order form.

V. PRICE AND PAYMENT

1. All prices are given in Polish zloty and include VAT. The price listed next to each product is binding at the time the customer places an order. The store reserves the right to change prices of goods on offer, to introduce new goods to the offer of the online store, to carry out and cancel promotional actions on the store’s website or to introduce changes in them.
2. A limited number of goods is intended for promotional sales and sales, and orders are processed in the order of receipt of confirmed orders for these goods, until the stocks covered by this form of sales are exhausted.
3. Delivery costs shall be borne by the customer. They will be added to the total amount of the receipt or invoice. Delivery costs are affected by the quantity and weight of the goods. Delivery of goods shall be made in the manner selected by the Customer and specified in the order. The costs and method of delivery are chosen by the Customer and can be changed freely until the order is confirmed. Delivery costs are visible when placing the order even before it is confirmed in the order form. Shipments are delivered by Poczta Polska, Inpost and DPD.
4. Information about the current delivery costs can be found in the Delivery Terms tab.
5. When placing an Order, the Buyer chooses the form of payment:
      –  payment by bank transfer to the Seller’s account.
      –  Internet payment via a payment system.
6. The operator of Internet payment is Stripe Technology Europe The One Building, 1, Lower Grand Canal Street, Dublin 2, Ireland.
7. In the case of choosing the form of payment on a prepayment basis, the Customer is obliged to pay within seven days of placing the order. If payment is not made within this period, the Seller has the right to withdraw from the contract.

VI. DELIVERY

 1. Shipments are delivered by Polish Post, Inpost, DPD.
 2. Delivery time is 14 working days from the moment of shipment.
 3. The customer undertakes to collect the shipped goods.
 4. Upon receipt of the goods, it is recommended that the Customer check the condition of the delivered shipment in the presence of the courier, in particular whether it is complete and not damaged. In case of finding any damage to the goods or other irregularities of the goods, it is recommended to draw up a damage protocol. Failure to prepare the damage protocol does not exclude or suspend the recognition of a possible complaint, however, it may make it more difficult for the Buyer to prove the existence of damage at the time of delivery.

VII. RIGHT OF WITHDRAWAL FROM THE CONTRACT

1. The Consumer may withdraw from a contract concluded remotely without giving any reason, by making a statement to that effect in writing, within 14 days.
2. The deadline for withdrawal from the contract referred to above begins from the taking of possession of the item by the Consumer or a third party other than the carrier designated by the Consumer.
3. Withdrawal can be implemented by sending an unambiguous statement of withdrawal from the sales contract to the Seller. To meet the deadline it is sufficient to send the statement to the Seller before the expiration of the 14-day period referred to above.
4. The statement of withdrawal from the contract may be submitted in writing to the Seller’s mailing address, e-mail or through a form available on the Seller’s website. The statement may be sent using the model form for withdrawal from the contract, constituting
5. Appendix 1 to these Regulations, but it is not mandatory.
6. In the event of withdrawal from the contract by the Consumer, the contract is considered not concluded, and the Consumer is released from all obligations to the Seller. If the Consumer made a statement of withdrawal from the contract before the Seller confirmed his offer, the offer ceases to be binding.
7. The direct costs of returning the goods to the Seller shall be borne by the Consumer.
8. The Consumer is obliged to return the goods immediately, but no later than within 14 days from the date on which he withdrew from the contract. To meet this deadline it is sufficient to return the item to the Seller before its expiration.
9. In the case of withdrawal from the contract by the Consumer, if any payments have been made by the Consumer, their return will be made immediately, but no later than within 14 days from the date of receipt of the relevant statement of the Consumer by the Seller, through the same channel by which the Buyer made the payment, unless the Consumer expressly agrees to another form of reimbursement. In any case, the Consumer shall not bear the cost of returning the payment. The Seller may withhold reimbursement of payments received by the Consumer until it receives the goods back or the Consumer provides proof of their return, whichever event occurs first.
10. The cost of delivering the goods is refundable to the Consumer only up to the cost of the cheapest ordinary method offered by the Seller. Any additional costs resulting from the Consumer’s choice of another method of delivery shall be borne by the Consumer.
11. The right of withdrawal from the contract does not apply to the Consumer in relation to the contract in which the subject of performance are sound or visual recordings delivered in sealed packaging, if the packaging has been opened after delivery.

VIII. COMPLAINT AND ALTERNATIVE DISPUTE RESOLUTION METHODS

1. Goods offered in the Store are free from physical and legal defects, unless otherwise indicated in the description of the goods in question.
2. If the Buyer is not a Consumer, the parties exclude the Seller’s liability under the warranty for physical and legal defects of the goods.
3. Warranty for physical and legal defects of the Product:
       – The Seller shall be liable to the Buyer under the warranty for physical and legal defects of the goods to the extent specified in the provisions of the Civil Code Act of April 23, 1964 (Journal of Laws of 2014, item 121, as amended).
       – The risk of accidental loss or destruction of the goods passes to the Consumer at the time of delivery of the Product to him by the Seller or the carrier acting on his behalf. If the Consumer independently determined the carrier of the Product, and the Seller had no influence on it, the risk passes to the Consumer at the moment of the release of the Product to that carrier.
       – The Consumer shall make a complaint about the goods by notifying the Seller about the discovery of a physical or legal defect in the goods.
       – The Consumer loses the right to file a complaint if he does not notify the Seller before the expiration of one year from the discovery of the defect in the goods, but not earlier than 2 years from the release of the item to the Consumer.
       – It is recommended to attach the proof of purchase or a copy of it to the advertised goods, which facilitates the processing of the complaint. However, failure to attach the proof of purchase or its copy does not stop the complaint procedure.
      – In the event that the Consumer, exercising his rights under the warranty for physical or legal defects of the goods, demands a replacement of the goods or withdraws from the contract, delivery of the advertised goods to the Seller is carried out by the Consumer, but at the expense of the Seller. The complained Product should then be sent back to the address of the Seller. In a situation where the Consumer demands the removal of a defect in the goods or a reduction in price, there is no obligation to deliver the advertised goods to the Seller. In this case, the Consumer should make the advertised goods available at the place where it is located and inform the Seller about this fact in order to have a date to collect the advertised goods.
       – Information on the possibility of using out-of-court (alternative) methods of dispute resolution, including through mediation can be found at the following addresses:
        a. https://uokik.gov.pl/spory_konsumenckie.php;
        b. https://uokik.gov.pl/wazne_adresy.php#faq595, or
        c. http://ec.europa.eu/consumers/odr/ – a pan-European online platform for alternative dispute resolution.

4. Complaint about the services of the Store in other respects:

   – The user may file a complaint if the services provided for in these Regulations are not performed by the Seller or are not performed in accordance with the provisions of the Regulations.
   – A complaint about the Store’s services should include:
       a. User’s identity data;
       b. The subject of the complaint and the period to which the complaint relates;
       c. Circumstances justifying the complaint;
       d. User’s signature – in the case of a complaint made in writing.

3. If the complaint does not meet the formal conditions referred to above, the Seller may, at its option, leave the complaint unprocessed or call on the User to supplement it within a period of no more than 7 days, with instructions that in the absence of supplementation within the specified period, the complaint will be left unprocessed.
4. The Seller may leave the complaint unrecognized or reject it if:
   – the complaint concerns an issue explained in the Terms and Conditions, appendices, supplements or help materials available in the Store. In this case, the response to the complaint includes a reference to the relevant document.
   – the complaint concerns an issue previously explained in a response to a previous complaint by a given User. In such case, the response to the complaint contains a reference to the relevant correspondence.
   – the complaint comes from a third party who does not have the appropriate authorization or power of attorney.
   – will be submitted after the expiration of 30 days from the date of disclosure of the reasons for the complaint.

5. The Seller will immediately inform the Buyer about the exercise of the above right.
6. Complaints addressed to the Store, and concerning services provided by third parties through the Store will be forwarded by the Seller immediately to the appropriate third party, which is responsible for the implementation of the complaint.

5. Common provisions:

   1. A complaint may be filed by completing an electronic form available in the Store, by e-mail or in writing to the Seller’s mailing address.
   2. The Seller shall consider the complaint immediately, but no later than within 14 days from the date of its submission.
   3. He responds to the complaint at his discretion:
       – in writing to the complainant’s address,
       – electronically to the e-mail address indicated by the complainant,
       – by telephone.

6. We would also like to inform you that the Consumer also has the opportunity to use out-of-court methods of handling complaints and asserting a claim, including:

   – Turning to the permanent amicable consumer court operating at the Trade Inspectorate with a request to resolve a dispute arising from the concluded agreement.
   – Applying to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings for the amicable settlement of a dispute between the Buyer and the Seller.
   – Use the free assistance of a district (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection (such as the Federation of Consumers, the Association of Polish Consumers).

IX. FINAL PROVISIONS

   1. Out of concern for the welfare of Users and to ensure the highest quality of the Store, it is prohibited to use the Store, all its functionalities and provided services in a manner inconsistent with the nature, purpose and subject of the Store’s operation, in particular to undertake actions that are contrary to generally applicable law, the provisions of these Regulations and good morals or moral standards.
   2. The Seller will make every effort to ensure that the Store and all services made available through it operate continuously without any disruptions, however, the Seller shall not be liable for any disruptions caused by force majeure or unauthorized interference by Users or third parties, for which it is not responsible. The Seller guarantees the availability of the Store at 90% per annum.
   3. The Seller reserves the right to introduce any safeguards aimed at protecting the proper operation of the Store, including safeguards to protect against the actions of Store Users who violate these Regulations and or rules related to the operation of the Store.
   4. Any intellectual property rights to the Store, in particular to the content, word or graphic marks, names, images, graphics, sound effects, information, functionality and services available in the Store are vested exclusively in the Seller or its partners who have provided certain materials to the Seller for use. The use of the Store under the Terms and Conditions in any way does not in any way result in the acquisition by the User of part or all of the aforementioned intellectual property rights.
   5. It is forbidden without the consent of the Seller expressed in writing: copying, duplication or any other use in whole or in parts of the intellectual property rights to the Store mentioned above. This does not apply to the automatic temporary storage of files in the memory of a digital device, which is the result of ordinary use of the Store for purposes consistent with the Terms and Conditions and cases of lawful use.
   6. The content of the Terms and Conditions is made available to the User free of charge through the Store and can be fixed, in particular, by printing, saving on a carrier or downloading at any time from the pages of the Store.
   7. Amendment of the Regulations is possible only for a valid reason in a way that allows Users to get acquainted in advance and give their consent, or to resign from further use of the Store’s services, or to declare the use of the Store under the previous rules. The change in the Regulations does not affect orders placed by Customers before the changes came into effect.
    8. The invalidity of one of the provisions of the Rules and Regulations, as determined by a decision of a competent court, does not cause invalidity of the remaining provisions of the Rules and Regulations.
    9. In all matters not covered by these Regulations, the provisions of the applicable Polish law shall apply, unless the mandatory provisions of law in the User’s country provide otherwise.
   10. Any disputes arising from the operation of the Store and the provision of services within the Store will be subject to the resolution of the competent Polish common courts.